The other day I got an email from a good friend that works in IT support for a major computer manufacturer. Here is the actual call log:

Customer has very recently bought his new laptop.   Quick history…  He has opened up some programs and now he cannot see his desktop which he likes.

Our solution:
Problem Determintion=
// cu says the software program is showing on his display and he wants to go back to the icons
// advised cu to close program and he will see the icons
// Cust very satisfied with their service.

You gotta be at least mildly amused…